Prices are based on a 24-hour rental. If you require a weekly rental or a monthly rental, please call us for long term rates.
POLICIES AND PROCEDURES
All rentals are on a first come, first serve basis. Please contact us to place your order. A deposit of fifty percent (50%) is due upon the signing of the agreement. A second payment of half (50%) of the remaining balance is due forty-five (45) days before the event. The final payment is due no later than ten (10) business days before your event. Customer also has the option of receiving a full in-store credit if cancelled. A driver’s license and credit card are required for walk in/ will call orders. Email and over the phone quotes are not considered orders- a deposit must be made.
Upon all returns and/or pickups, all products are counted and inspected by our staff. You will be charged the full replacement cost of all missing items or ones returned in damaged condition.
In cases where dinnerware, flatware and glasses are rented, we will supply crates/ containers for them. After usage they need to be rinsed food free and repacked in the same manner that they were received to avoid breakage.
Linen rentals should be dried, if wet, to prevent molding or staining and cleared free of any miscellaneous debris such as food, floral, glitter, etc.
Rentals that are not returned by a customer or unavailable for Great Events to pick-up on the specified return time and/or date will be charged at the full daily rental rate for each day past due. Arrangements must be made before the due date to extend a rental period. After one (1) week past due, non-returned equipment will be considered lost and charged at the full replacement cost.
Client agrees to release Great Events of any liability for any damage to any property due to delivery, installation and removal of equipment on your property.
There is an optional $35 damage waiver fee. It includes china, flatware, glassware, tables, chairs, linens and décor.
DELIVERY AND SETUP FEES
Delivery/ Pickup charges are based on a round trip fee and start out at $75 per order inside Loop 1604 and $5 per mile outside 1604. Delivery/ Pickup times are anytime between the hours of 9 AM to 5 PM, at our convenience. Specific time requests are available, pending open time slots, and are subject to an additional fee. Delivery and pickup is curbside or to a secure location that is easily reachable. Hard to reach locations will be charged a labor fee to be determined by management. Setup and breakdown is available at an additional fee. Late night, Sundays and Holidays are subject to increased rates. There is no minimum rental amount in order to have your rentals delivered.
Please call our office for an accurate delivery quote and to get more information regarding setup services and fees.
TENT- RAIN PLAN POLICY
A 25% non-refundable deposit at time of reservation is needed. Tent must be cancelled before 72 hours from date of installation or client is responsible for full amount of rental. A credit card is required for tent rain plans.